Well, since our main focus here at VividSharp is to ensure that our
customers are happy and satisfied with their shopping experience, we will
do our best to sort this issue out in the fastest daily possible.
All of our transactions are based in USD. If your credit card is based in
another currency, your order total will be calculated in accordance with
the daily exchange rate of the date your card issuer processes the
The VividSharp adheres to highest industry standards to protect your
personal information. Your credit card information and personal details
are encrypted during transmission using SSL (secure socket layer
technology), which is widely used on the Internet for processing
Yeah of course; please send us a message as soon as possible, since we
usually ship the item in less than 24 hrs and most of the order ship the
same day, But if we are unable to cancel the order, rest sure that we will
refund the purchase price once you send us the item back and received it
at our warehouse.
The prices displayed on our site are tax-free in USD, which means you
may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your
order arrives to its final destination, which are determined by your local
Payment of these charges and taxes are your responsibility and will not be
covered by us. We are not responsible for delays caused by the customs
department in your country. For further details of charges, please contact
your local customs office.
Besides of our default discounted prices and seasonal promotions,
The VividSharp also offers additional discounts, be sure to follow our official instagram account,(vividsharpofficial) and subscribe for email newsletter for surprise promo codes, sales, and contests.
You need to enter your name, full address and your phone number, please
make sure that you add the right informations, you can rest sure that we
use the highest industry standards to protect your personal information.
Orders are usually processed and shipped within 2-3 days of purchase. We
do our very best to get the product to you as soon as possible. With such
huge demand on these products. You should get a tracking number in
your email once it ships.
If you are not happy with your purchase and wish to return an item,
please contact us within 30 days from receiving your order. You can request a refund, store credit, or exchange in our return center. Which can be found here: https://vividsharp.myreturnscenter.com/ or at the bottom of home page.
Please contact us within 7 days from receiving your order if you received
merchandise that is incorrect, missing, and/or defective. Please include
your order number, photographs of the item(s) and all related references
upon receiving your package. We will do our very best to resolve your
case as soon as possible
All refunds will be credited to your original form of payment. If you paid
by credit or debit card, refunds will be sent to the card-issuing bank
within 7-10 business days of receipt of the returned item or cancellation
request. Please contact the card-issuing bank with questions about when
the credit will be posted to your account. If you haven't received a credit
for your return yet, here's what to do: Contact the bank/credit card
company. It may take some time before the refund is posted to your